For all groups, the Hilton San Francisco Union Square Finance Department will prepare a formal bill. All charges will be documented and the appropriate back-up documentation will be presented.
For large group events, the Hilton San Francisco Union Square Finance Department will prepare a formal master account. The master account is broken down into three major sections. The three sections are Guest Rooms, Food & Beverage, and Miscellaneous Charges. Miscellaneous Charges are broken down further based on the billing department.
MASTER ACCOUNT COORDINATOR
The Hilton San Francisco Union Square Finance Department will assign a Master Account Coordinator whose main responsibility will be to assemble the master account. On a daily basis, this person will collect the posted charges and can provide a running total if requested.
GUEST ROOM BILLING
Guest room billing instructions are set-up during the reservations phase. The Master Account Coordinator can assist in double-checking billing statuses if desired.
EARNED COMPLIMENTARY UNITS
Groups that accrue complimentary units can use them for specific guest rooms on specific nights. The units can also be accrued, and used as a one-time batch credit towards the master account. If the application of units is to be made against specific guest rooms, the rooms must be specified prior to the arrival date.