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Lost and Found

It is the policy of Hilton to make every effort to return any found property to its rightful owner. All found property in the hotel will be recorded, stored, and disposed of, whether it is found in a guestroom, public space, or any other area of the hotel. We will make every attempt to determine the legitimate owner and return the found property.

If the owner cannot be determined within ninety days (or other time period specified by local law), the found property will be disposed of in accordance with state law. If no local or state law exists, or law enforcement agencies decline involvement, the property shall be returned to the finder.

This policy does not apply to minor items found on the property such as a toothbrush, ladies hosiery, etc.

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Hilton San Francisco Union Square | 333 O'Farrell Street, San Francisco, California 94102 | 415 771 1400